Beware of Recovery Scams

Fraud victims are frequently targeted a second time by people claiming they can recover lost funds for an upfront fee.

How to recognise a recovery scam

  • Unsolicited contact promising to recover your money
  • Guarantees of full recovery
  • Requests for payment in cryptocurrency or gift cards
  • Claims of special access to blockchains, exchanges or law enforcement

Our commitment

We never contact victims unsolicited, never guarantee recovery, and only accept payment against an invoice issued through this client portal. If someone claims to represent us, verify by calling the number on this website.

Last updated 24 Sep 2026

Message us on WhatsApp

Write your message here. Our team gets it straight away and replies on WhatsApp.

  • Read by our investigators, not a bot
  • Confidential from the first message
  • Urgent? Report an incident for a ticket number

Monday to Friday, 08:30-17:30 EAT

To RATELi CFI team

For anything happening right now, report an incident so it gets a ticket number.

Prefer the WhatsApp app? Open a chat

Track your case

Enter your ticket reference. We send a secure private link to the email and phone number on your ticket.

Have an account? Sign in to see all your tickets