Engage us online

Book a confidential consultation

Need expert advice on an incident? Choose a consultation, pick a time and pay securely by Mobile Money or card. Your private case file opens as soon as the payment is confirmed.

  1. Choose a consultation
  2. Pick a time
  3. Your details
  4. Review and pay securely
  5. Meet your investigator

Reporting an incident is free and creates a ticket our team reviews. Consultations and investigations are paid services that you choose. Not sure what you need? Report your incident or case first.

Victims of crypto fraud or theft 60 min

Crypto Tracing Assessment

A preliminary review of the wallets and transactions involved in a cryptocurrency loss, with a view on traceability and recovery prospects.

  • Video call
  • Phone call
Book Crypto Tracing Assessment
Companies, banks, insurers, public 60 min

Corporate Incident & Fraud Briefing

For organisations facing a breach, internal fraud or suspicious transactions: scoping, evidence preservation priorities and an engagement plan.

  • Video call
  • In person, Kampala
Book Corporate Incident & Fraud Briefing
Law firms and legal professionals 60 min

Legal Matter Consultation

For advocates and legal teams: discuss digital evidence, blockchain tracing and expert-report needs for a matter.

  • Video call
  • In person, Kampala
Book Legal Matter Consultation

Secure payment

MTN Mobile Money, Airtel Money, Visa and Mastercard, or bank transfer. You receive a receipt by email.

Confidential by default

Your case file, evidence and messages live in an encrypted portal only you and your assigned team can access.

Honest advice

We tell you what is realistic. We never guarantee recovery. Beware of recovery scams.

Message us on WhatsApp

Write your message here. Our team gets it straight away and replies on WhatsApp.

  • Read by our investigators, not a bot
  • Confidential from the first message
  • Urgent? Report an incident for a ticket number

Monday to Friday, 08:30-17:30 EAT

To RATELi CFI team

For anything happening right now, report an incident so it gets a ticket number.

Prefer the WhatsApp app? Open a chat

Track your case

Enter your ticket reference. We send a secure private link to the email and phone number on your ticket.

Have an account? Sign in to see all your tickets