Initial Confidential Consultation
A confidential first session with an investigator to understand what happened, assess the evidence you hold and set out realistic options.
- Video call
- Phone call
- In person, Kampala
Engage us online
Need expert advice on an incident? Choose a consultation, pick a time and pay securely by Mobile Money or card. Your private case file opens as soon as the payment is confirmed.
Reporting an incident is free and creates a ticket our team reviews. Consultations and investigations are paid services that you choose. Not sure what you need? Report your incident or case first.
A confidential first session with an investigator to understand what happened, assess the evidence you hold and set out realistic options.
A preliminary review of the wallets and transactions involved in a cryptocurrency loss, with a view on traceability and recovery prospects.
For organisations facing a breach, internal fraud or suspicious transactions: scoping, evidence preservation priorities and an engagement plan.
For advocates and legal teams: discuss digital evidence, blockchain tracing and expert-report needs for a matter.
MTN Mobile Money, Airtel Money, Visa and Mastercard, or bank transfer. You receive a receipt by email.
Your case file, evidence and messages live in an encrypted portal only you and your assigned team can access.
We tell you what is realistic. We never guarantee recovery. Beware of recovery scams.
Secure · replies from our team by SMS and email
How can we help?
Choose an option below. For anything happening right now, report an incident. It is free and our team is alerted immediately.
Choose how you would like to reach us. For a new incident, reporting creates a ticket so nothing is lost.
Your report has been successfully received.
Ticket reference:
Please retain this reference for future communication.
This assistant routes your enquiry. It does not replace a formal ticket or professional advice.
Install the RATELi CFI app
Open it from your home screen like an app: report a case, track it and message your team in one tap.
On iPhone or iPad: tap Share in Safari, then Add to Home Screen.